Frequently Asked Questions
Everything you need to know about our products and services.
What shipping methods do you offer?
We offer worldwide express shipping via DHL and UPS. All orders are fully insured and trackable from the moment they leave our facility until they reach your doorstep.
Are your leather straps handmade?
Yes, our leather straps are meticulously handcrafted in Italy using traditional methods and premium vegetable-tanned leathers to ensure unique character and lasting durability.
Can I return an item if I am not satisfied?
We offer a 14-day return policy for most items. Products must be returned in their original, unused condition and packaging to qualify for a full refund.
Do you provide a warranty on vintage watches?
Every vintage watch we sell undergoes a rigorous inspection and comes with a one-year mechanical warranty, providing you with peace of mind regarding its authenticity and performance.
How do I determine the correct strap size for my watch?
You can determine the size by measuring the width between the lugs of your watch in millimeters. Most standard watches require a 18mm, 19mm, or 20mm strap.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and bank wire transfers for high-value purchases.