Returns & Exchanges

At Bulang and Sons, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, you can return your items within 14 days of receipt for a full refund or exchange.

Return Process

• 1.
  Notify Our Team

  Contact our customer service department via email to request a Return Merchandise Authorization (RMA) number and specify if you would like a refund or an exchange.

• 2.
  Prepare Your Package

  Carefully pack the items in their original, unused condition and include all original packaging, tags, and the completed return form inside the box.

• 3.
  Ship the Item

  Send your return package using a tracked and insured shipping service to our designated return address, ensuring you retain the proof of postage for your records.

• 4.
  Processing and Refund

  Once our team inspects the returned goods, we will process your refund or ship your exchange item within 5 to 7 business days to your original payment method.